| Q U E S T I O N |
A N S W E R |
|
What type of accommodation
is this?
|
Luxury
hotel accommodation throughout Spain usually in historic buildings. There are some modern hotels in the group that are usually in areas of great beauty or special interest. |
|
Are bathrooms en-suite?
|
Yes |
|
Do the Paradores have
a Restaurant?
|
Yes,
with the exception of the Parador at Hondarribia where there is a restaurant
nearby. |
|
Is the accommodation suitable for children?
|
Children
are welcome however, the furniture, furnishings and unprotected drops may
make them unsuitable for young children. |
|
Can extra beds be arranged?
|
Yes,
depending on the room size. |
|
Do the Paradores have facilities for disabled persons?
|
Depends on the Parador. Please visit the page with information for disabled persons or contact us. |
|
Are pets allowed?
|
No |
|
Is there is a minimum
length of stay?
|
Generally
no, however there are a few exceptions at some Paradores. |
|
Are services charged?
|
Please enquire at each Parador. |
|
Are there parking facilities, if so is there a charge?
|
Depends on the Parador. |
|
Can we hold an option whilst we check flight availability?
|
Yes,
usually 24 hours. |
|
What is considered a
late arrival?
|
After
4pm you must advise the Parador direct. |
|
How do I make a reservation?
|
Click
the link on each Parador page. |
|
How do I guarantee my
reservation?
|
Your reservation is guaranteed by submitting your credit card details on our secure server. No money is taken at the time of booking.
|
|
How is payment made?
|
At each Parador reserved, on departure.
|
|
Who is my reservation with?
|
We make the reservation in your name with the Parador group using your credit card details to guarantee the reservation.
|
|
Who are you?
|
We are Parapromotions
Ltd. a UK registered limited company and we assist Paradores de Turismo
de Espana, S.A. with the promotion of their accommodation in the English
speaking market. |
|
What rates will I pay if I use your company?
|
Exactly the same as the Paradores charge. We also offer all the promotions and a free booking service with experienced operators available for advice and assistance.
|
|
What is the method of
payment?
|
Euros or major credit
card. Any bank charges are to be paid by the guest. Personal
cheques are not accepted. |
|
What is the cancellation
policy?
|
The
Paradores cancellation policy is : No penalty if cancelled up to 48 hours
prior to arrival. |
|
How do I cancel?
|
Cancellations can be made upto 48 hours prior to arrival without penalty. After 48 hours cancellation charges will apply.
If you wish to contact us to make cancellation(s) please advise us as soon as possible and take into account different time zones, public holidays and office hours which are below. If there is insufficient time then you must contact the Parador(s) directly, their contact details will be provided in the confirmation email. In either case, you will be given a cancellation reference number(s) which should be retained for your records.
|
|
Do I need a Passport / ID card or Visa?
|
Please check with your
local Embassy or Consulate. Please ensure documents are valid for
the dates of travel. |
|
Are flights and car
hire included?
|
No, for very competitive car rental rates please click here. |
|
What are your office hours?
|
|
Reservations
|
Administration
|
| Mon - Fri | 9 am - 6 pm |
Mon - Fri | 9 am - 6 pm |
| Sat | 9 am - 1 pm |
Sat & Sun | Closed |
| Sun | Closed |
| |
|
|
How do I contact you?
|
Tel : + 351 258
820 150 Fax :
+ 351 258 828 852 |
