Frequently asked Questions

 

Q U E S T I O N A N S W E R
What type of accommodation is this?
Luxury hotel accommodation throughout Spain in historic buildings.  Usually located in areas of great beauty or special interest.
Are bathrooms en-suite? 
Yes
Do the Paradores have a Restaurant?
Yes, with the exception of the Parador at Hondarribia where there is a restaurant nearby. 
Is the accommodation suitable for children?
Children are welcome however, the furniture, furnishings and unprotected drops may make them unsuitable for young children. 
How do we make a reservation?
Click the link on each Parador page.
What rates will I pay if I use your company?
Exactly the same as the Paradores charge. We also offer all the promotions and a free booking service with experienced operators available for advice and assistance.
What do you charge for cancellations?
Nothing. You only pay the Paradores if you cancel with less than 2 days notice.
Is there is a minimum length of stay?
Generally no, however there are a few exceptions at some Paradores. 
Are services charged?
Please enquire at each Parador.
Are there parking facilities, if so is there a charge?
Depends on the Parador.
Can we hold an option whilst we check flight availability?
Yes, usually 24 hours. 
How is payment made?
Normal hotel terms. 
What is the method of payment?
Euros or major credit card.  Any bank charges are to be paid by the guest.  Personal cheques are not accepted.
How do I guarantee my reservation?
By emailing your credit card details to our secure server or, by faxing a signed credit card authority. 
Can extra beds be arranged ?
Yes, depending on the room size. 
What is considered a late arrival?
After 4pm you must advise the Parador direct. 
What is the cancellation policy?
The Paradores cancellation policy is : No penalty if cancelled up to 48 hours prior to arrival. 
Who are you?
We are Parapromotions Ltd. a UK registered limited company and we assist Paradores de Turismo de Espana, S.A. with the promotion of their accommodation in the English speaking market.
Do I need a Passport /ID card or Visa?
Please check with your local Embassy or Consulate.  Please ensure documents are valid for the dates of travel.
Are pets allowed?
No
Are flights and car hire included?
No
How do I contact you?

Tel :  + 351 258 820 150         Fax :   + 351 258 828 852 

 
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